The goal of the initial consultation is for the chiropractor to determine whether you are in the right place. We need to go through an evaluation to determine if your health concern is within our scope of practice and if we feel we can help.

During the first visit we will:

  • Let you know exactly what the visit will entail
  • Take a full medical history. Understanding past and current stressors. Past injuries may have an impact on your current spinal health
  • Posture Screen Analysis® with results emailed to you
  • Orhopaedic, neurological, functional spinal assessment
  • Referral for further testing may occur
  You need to allow approximately 45minutes for the initial visit.

Once we have determined that you are a chiropractic case we will do one of two things.

If we have gathered all the information about your case on the first visit, we will start some care. If we have referred out for X-rays, we need to wait for those results to do our X-ray analysis. The results from the initial consultation and the X-ray results will be delivered at the second visit, the report of findings visit.  

Our treatment will begin once:

  • All relevant information is gathered
  • You have a thorough understanding of what is going on
  • You are 100% clear on what treatment will involve and all times frames around that

We always find that when someone is 100% committed to their care, they get the best results. There is always a component of care that needs to occur at home or work each day. This may be corrective mirror image exercises, postural advice, home tractions or specific spinal strengthening work. Patients achieve the best results when they follow through with the recommendations of care.
In our office, we see many people who have tried other forms of treatment before they find us. If this is the case, then generally these people have had their problem for more than a few months, which makes the problem a chronic one.

Chronic lower back pain has a significant impact on people’s daily lives, affecting areas such as:

  • Sleep
  • Mood
  • Work
  • Stress levels
  • Relationships
  • Exercise ability
These people often stress about the fact that their problem may be there forever and they may have to live with it for the rest of their lives. Chronic pain can not only lead to stress, but it can also lead to a depressive state.

There are many reasons why people suffer from chronic neck and back pain. Whether the problem stems from an accident at work, home or through exercise or whether the problem has slowly progressed over time to the point where pain is a part of daily life, our job is to find out if you are a candidate for chiropractic care. In fact, our office, being a Chiropractic BioPhysics (CBP) certified office, attracts many of the ‘hard’ cases.

People that are at the end of their tether with their chronic pain. We find that getting down to the root cause of the problem is often missed. We focus on assessing how well your spine is aligned, compared to the ideal spine and how well your spine is functioning, compared to normal.

When we work on improving the alignment and function of the spine with our multi-modal system of chiropractic and CBP, which often includes the following:

  • Mirror image® spinal curve adjustments
  • Mirror image® neuro-muscular rehabilitation exercises
  • Home traction with a Denneroll or Scoliroll
  • In house traction on a Denneroll traction table
It is important to remember that not all cases are chiropractic cases and our initial assessment is to determine that fact first. Chronic conditions do take time to improve, and we find that people that are willing to participate in their care will get the best results.

Here are a couple of links on how CBP has helped chronic cases.


“Increase cervical & lumbar lordosis is possible despite overt osteoarthritis and spinal stenosis using extension traction to relieve low back and leg pain in a 66-year-old surgical candidate.” a CBP® case report link:

Knee pain is seen in many people that attend our office, ranging from teenagers to those in their 60’s and 70’s. Here are some reasons why people suffer from knee pain.

In Teenagers we often see:

  • Osgood Schlatter’s disease, especially when high impact sports are combined with a period of rapid growth
  • Twisting injuries from sporting accidents
  • Foot problems. Arch issues or problems in the achilles, such as Sever’s disease can have a negative impact on the knee because of changes in gait.
In middle-aged and the elderly, we tend to see knee pain due to:

  • Muscular imbalance, in particular, chondromalacia patella. In this condition, the adult is generally not active and a loss of muscular activation causes a shift in the biomechanics of the joint, leading to imbalance and eventually pain.
  • Degeneration. Old injuries and injuries that were not resolved, combined with a lack of strength in the muscles surrounding the knee can lead to inflammation and pain in the knees.
  • Referred pain from the lower back. Disc issues in the lower back can cause referred pain into the leg and if severe enough can lead to muscle wear and create changes in the normal knee biomechanics. It is important that we, as primary health care practitioners, determine the cause of the pain and rule out disc issues in the lower back.
  • Overweight. A common finding with people that are overweight is that they can suffer from knee paint. The problem is often compounded because of the lack of exercise.
  • Foot/ankle problems. Old injuries to the ankle or foot can affect the gait of the individual, Arch problems can affect gait and the angle of the lower leg, which may, in turn, lead to knee pain.
Our office is open most days from 7.30am until 7pm. We have been known to be in the office some Sundays or public holidays if need be. If someone has an emergency and requires our services and cannot wait for the next shift then one of the chiropractics will do an out of hours visit to the practice.   Around holiday periods, usually one of the chiropractors is around town and if someone is in need, then the practice phone is diverted to the chiropractor’s mobile phone, so someone is always at the other end of the line. In the rare time that all chiropractors are out of town, we then organise with a local chiropractor to take any emergencies from our office.
Whether the disc issue is in the neck or the lower back, we need to determine the cause of the damage. Here are a few main reasons:

  1. Recent trauma, such as a car accident, workplace, fall or sporting accident
  2. Old trauma such as the ones above or repetitive microtrauma, such as frequent lifting or twisting that causes degeneration damage to the spine over time. Uneven loading due to the mechanical insults of injuries and poor spinal health will result in degenerative disc disease with time. When sufficient damage to the bony structure occurs, then the nerves will be stressed and damaged.
  3. Prolonged poor posture. We know through research that changes in the neck and lower back curves are associated with stress to the nerves as they exist the spine.                  
Here are some of the symptoms that are associated with disc problems:

  • Low back/neck pain
  • Leg or arm pain/numbness
  • Foot or hand pain/numbness
  • Tingling in the leg/foot or arm/hand
  • Loss of strength in the leg/foot or arm/hand
  • Stiffness in the low back or neck
  • Shooting/burning pain in the leg/foot or arm/hand
What are some of the causes of disc problem:

  • Accidents, such as car, sport or work-related
  • Falls
  • Heavy lifting, especially with twisting
  • Repetitive one-sided movements
  • Changes in the normal spinal alignment causing uneven loading over time
  • Pregnancy
  • Weight gain
  • Lack of adequate movement
  • Excessive sitting combined with a lack of exercise
Or a combination of the above factors. Many times we see disc problems in people due to the cumulative effects that occur over time.

Normal spinal alignment maintains spinal cord and spinal nerve integrity. Chiropractic care and Chiropractic BioPhysics helps to restore spinal alignment and function as close as possible to the ideal for that individual and minimise the stress to the spine. Many times, we see improvements in the symptoms associated with nerve irritation.
Headaches are common complaints we see in our office on a daily basis. People who suffer from these headaches usually come in with other complaints and are so used to the headaches they often don’t mention them unless asked. Most headaches are not serious in nature, however, do affect day to day life.

If you are experiencing any of the following symptoms, then a trip to a GP or hospital may be warranted:

  • Sudden onset headache, severe in nature
  • Headache after head trauma such as a fall, car accident or sports injury
  • Headache associated with stroke symptoms, such as slurred speech, dropped side of face or mouth
Headaches may also be due to:

  • Teeth issues
  • Jaw issues
  • Eye strain
  • High blood pressure
  • Hormonal imbalance
  • Reactions to medication
One of the most common causes of headaches is dehydration. In summer and in winter, people generally are not drinking enough water or drinking too much coffee, tea or alcohol which are dehydrating. Aim to drink enough water so that your urine is fairly clear and not a bright yellow.  

Problems in the alignment of the neck and upper spine can often lead to tension in the joints of the neck and strain muscles around the neck that attach to the head. This is a commonly seen mechanism of tension headaches. Prolonged sitting with head forward can create changes in the curves of the neck over time and this can lead to an increase in tension of muscles around the neck and again, possibly leading to headaches.  

Another reason for many headaches is a lack of movement of the joints in the upper neck, irritating nerves that go into the head and face. This can cause pain, tingling and numbness in the head and face. Correcting joint function in these people, with chiropractic care often helps their headaches.  

Migraines sufferers can often get relief with chiropractic care. By aiming to improve the function and alignment of the neck and spine,  we find this reduces the stress in the nervous system, helping to alleviate symptoms. Migraine can also be triggered by changes in hormone levels and certain foods.
At Errol Street Chiropractic we do have a Healthpoint facility that allows people with private health insurance that have chiropractic coverage to benefit from this facility. We just swipe your card through our system and the gap can then be paid by cash or EFTPOS.

The difference or gap varies with each individual Health Insurance company. There are a few companies not covered by the Healthpoint facility. What this means is that you can still claim your chiropractic care on your insurance.  You will need to grab a receipt from us and then claim directly with your insurance company. That may occur over the internet or in person at your insurance companies office.

Our remedial massage therapy service is also claimable if you have appropriate coverage. This can be done with a receipt written and signed by or massage therapist, and then claimed via the internet or in person.

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